Privacy Policy | HIRAM SERVICES & SOLUTIONS

1) Scope

This Privacy Policy applies to personal information collected through:

• Our Site and related corporate pages
• Contact and inquiry forms
• Communications with us (email, phone, messaging apps, or other channels linked from the Site)
• Corporate, informational, redirect, communications, or support domains operated or controlled by HS&S, where applicable

This Privacy Policy does not automatically apply to:

• third-party websites linked from our Site;
• brand-specific sites, event sites, booking flows, stores, or service pages governed by separate legal documents;
• external platforms, applications, or services not operated or controlled by HS&S.

Those websites or services may have their own privacy policies, terms, cookies notices, waivers, or other legal documents.

2) Personal information we collect

A) Information you provide directly

• Contact details: name, email, phone number, company, country, city, or region
• Inquiry content: your message, project details, requirements, budget ranges, timelines
• Business communications: any information you share when requesting proposals, services, consultations, or follow-up contact

B) Information collected automatically (online identifiers)

When you browse the Site, we may collect:

• IP address, device type, browser type, operating system
• Pages visited, time on page, referring/exit pages
• Approximate location (derived from IP)
• Cookies or similar tracking technologies (see Section 6)

C) Sensitive data

We do not intentionally request sensitive personal data through the general corporate Site. Please do not submit sensitive information (such as health data, government ID numbers, financial account details, insurance information, or other special-category or sensitive data) through general contact forms or general corporate communications unless we expressly request it through an appropriate and legally structured process.

3) How we use your information (purposes)

We use personal information to:

• Respond to inquiries and communicate with you
• Evaluate and deliver requested services, consultations, or proposals
• Provide customer support and manage client or prospect relationships
• Operate, maintain, and improve the Site (performance, security, analytics)
• Prevent fraud, abuse, unauthorized access, or security incidents
• Comply with legal obligations and enforce agreements

Marketing: We may send service-related updates or marketing communications only where permitted by law, and you can opt out at any time (see Section 8).

4) Legal bases (where applicable)

Depending on your jurisdiction, we process personal information under one or more of the following legal bases:

• Consent (for example, when you request information or subscribe to communications)
• Contract / pre-contract steps (for example, when you request services, proposals, or business follow-up)
• Legitimate interests (for example, improving our Site, protecting our systems, and managing our business operations)
• Legal obligations (for example, compliance, tax, accounting, audit, and dispute resolution)

5) How we share information

We may share personal information with:

• Service providers that support our operations (hosting, analytics, email delivery, CRM, security tools, website services)
• Professional advisors (legal, accounting, tax, compliance) as needed for business operations
• Authorities if required by law, subpoena, court order, or legal process
• Business transfers (merger, acquisition, restructuring, financing, sale of assets), subject to appropriate safeguards
• Affiliated business entities or operators only where reasonably necessary for legitimate business follow-up, administrative coordination, or delivery of requested services, and only in accordance with applicable law

We do not sell your personal information as a business model.

6) Cookies and tracking technologies

We may use cookies and similar technologies to enable Site functionality, understand traffic and usage patterns, improve performance, strengthen security, and enhance user experience.

Where applicable, non-essential cookies or similar tracking technologies may be subject to your consent preferences.

You can control cookies through your browser settings (block, delete, or restrict cookies), and where available, through our Site’s cookie preference tools. Note that disabling cookies may affect certain Site features.

7) International transfers (USA & Mexico operations)

Because HS&S operates across the United States and Mexico, and may use service providers that support cross-border business operations, your personal information may be processed or stored in the United States, Mexico, or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are used for international or cross-border transfers, where required by law.

8) Your choices and rights

A) Marketing opt-out

You can opt out of marketing emails at any time by using the “unsubscribe” link (if provided), or by contacting us using the details in Section 12.

B) Access, correction, deletion

Depending on your location, you may have rights to request access to your personal information, request correction or updates, request deletion (where applicable), and object to or restrict certain processing.

C) Mexico (ARCO rights)

If you are in Mexico, you may have ARCO rights (Access, Rectification, Cancellation, Opposition) under applicable data protection law.

D) California and other U.S. state privacy laws

If you are a resident of a U.S. state with privacy laws (for example, California), you may have additional rights regarding access, deletion, correction, and other controls, subject to verification requirements and applicable legal exceptions.

9) Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, accounting, security, reporting, dispute-resolution, and agreement-enforcement purposes.

10) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

11) Children’s privacy

The Site is not intended for children under 13 (or under the applicable age threshold in your jurisdiction). We do not knowingly collect personal information from children through the general corporate Site.

12) Contact us

For privacy requests, questions, or concerns, contact:

HIRAM SERVICES & SOLUTIONS LLC
Subject line: “Privacy Request – hiramservices.com”
Email: [email protected]

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the Site after changes become effective means you acknowledge the updated Policy, to the extent permitted by applicable law.